Contact Us
Need help? The Amazing support team can assist with account questions, KYC and verification, deposits and withdrawals, technical issues, or general feedback. Reach out any time for help with payments, password resets, mobile access, or game queries. Choose live chat, email, or phone and receive practical, Canada-focused guidance. Our agents will walk you through document uploads and payment options so you can get back to playing quickly. You can also ask about withdrawals, bonus activation, or security checks.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email; secure document uploads) |
| General enquiries | [email protected] (billing, general account queries; typical reply during business hours) |
| Affiliate enquiries | [email protected] (partner programs) |
| Phone | +1 604 298 4735 (Mon-Fri voice; SMS not monitored) |
| Working hours | Mon-Fri, 09:00-22:00 ET |
Email assistance
Email is the preferred contact method for detailed requests, account-related issues, or any case that requires explanations or documents. Please send your message to [email protected] with a clear subject line, full account details, and up-to-date contact information to help us respond quickly. Missing or unclear details can delay our reply.
Contact Form
Response Time
Our support team aims to respond quickly. Most inquiries are answered within one business day. Simple account and payment questions often get same-day replies; more complex matters, such as verification or disputed transactions, may take longer depending on their nature and could require additional documents. We will keep you updated on progress and provide an expected timeframe after reviewing your case.
Feedback
We value your feedback. Share suggestions or ideas to improve the site, from game selection to payments or support. Every message is read by our team and used to refine features, fix issues, and make the experience smoother for Canadian players. Send your thoughts any time, we review submissions carefully and act on common requests to improve the service.