Amazing Casino Privacy Policy
This Privacy Policy explains how Amazing collects, uses, stores and protects personal information when you use our online casino and sportsbook services in Canada. We value your privacy and aim to be clear about the information we collect, why we collect it, and how you can manage your privacy choices.
Types of data we collect
Personal data
When you register an account or contact us we collect personal details such as your name, date of birth, email, phone number and billing information. We may also collect identity documents for verification where required, and any information you provide when you communicate with customer support.
Technical data
We collect technical information to operate and improve our service. This includes device and browser details, IP address, device identifiers, location data inferred from your IP, and activity logs that show how you use the site or app.
Transactional data
Transactional data includes deposits, withdrawals, bets, gaming history, payment method details and other transaction records. This information is used to process payments, manage your account and detect suspicious activity.
How we use your information
We use personal and technical data to provide and maintain your account, process payments, verify identity, prevent fraud and comply with legal obligations. Transactional data is used to record bets and wins, handle withdrawals and resolve disputes.
We also use aggregated or anonymized data for product improvements, analytics and to personalise in-product messages. Where we rely on consent for certain processing, you may withdraw that consent at any time.
Data protection practices
We protect information using administrative, technical and physical safeguards appropriate to the type of data. Measures include access controls, encryption for data in transit and at rest where appropriate, regular security reviews and staff training on data handling.
While we take steps to protect your information, no method of transmission or storage is completely secure. If a data security incident affects personal data, we will follow our incident response procedures and notify affected users as required.
Cookies and tracking technologies
We use cookies and similar technologies to enable core site functions, remember preferences, analyse site usage and deliver relevant content. Some cookies are essential and cannot be disabled if you want to use certain features.
You can manage cookie preferences through our cookie banner and your browser settings. Third-party analytics and advertising providers may set cookies when you visit our site; their use is subject to their own privacy policies.
User rights
Subject to applicable law, you have rights to access, correct or delete personal data, to object to certain processing and to withdraw consent. You may also request restriction of processing in some circumstances or request a copy of personal data you provided in a commonly used format.
Access, correction and deletion of data
You can update many account details from your account settings. For other requests, contact [email protected]. We may require identity verification before making changes to protect your account. In some cases we may retain certain information to comply with legal or regulatory obligations.
Information sharing and third parties
We share information with service providers who support operations such as payment processing, game delivery, analytics, customer support and fraud prevention. We may also share information when required by law or to protect our rights. We take steps to require appropriate protections when data is shared.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on our site with the updated effective date. If you have questions about this policy or how we handle your data, contact [email protected].